FAQ

All orders may take up to 3 business days to be processed.

Canadian orders take 1-10 business days.
American orders take 3-10 business days.
International orders take 1-3 business weeks.

We ship everywhere.
While checking out if it states we do not ship to your country please contact us and we will resolve the issue.

Free Shipping Worldwide

There are currently no import fees.

Tracking numbers will be given instantly when shipped out, but sometimes it will take up to 3 business days.

Please note new shipments may take 1-4 business days to update.
International orders may take up to 1 week to update.

Delays are usually caused by holidays, weekends, and/or severe weather conditions.
Please take these inconsideration when ordering.

Monday to Friday are normal business days in North America.
Weekends and Holidays are not business days.
Therefore if its New Years, Christmas or Thanksgiving there will most likely be a delay.

Most likely the courier is recycling tracking numbers, therefore the previous delivery has not been cleared.
Please use www.stamps.com/shipstatus to check your package if this error occurs.

At the moment standard shipping is the only option, we are working on a faster solution.

Please use the contact form at the bottom of this page.
Make sure when leaving your message regarding your warranty that you also leave your order# (3 digit number) and/or the name the product was shipped to.

Please use the contact form at the bottom of this page.
Make sure when leaving your message regarding your dead on arrival product that you also leave your order#and/or the name the product was shipped to.

We accept returns on all products before 30 days after the VeganBlade has been delivered to your home.